Violence and aggression can occur in any workplace, so being ready to help prevent, control, and manage the risks is crucial.
This course will assist in identifying the typical triggers for aggression and violence as well as the steps your organisation can take to lower the risks and support those who have been victimised by aggression and violence.
Learning outcomes
By the end of this course, you will have learned about:
- Examples of violence
- Who is at risk
- The impacts of violence and aggression within the workplace
- Lone working
- Different types of violence
- Behaviour signs to look out for
- Legislation
- Managing violence at work
- Risk assessments
- Prevention of violence at work.